Support
We’re a real team and we read every message. Whether you’re a homeowner trying to reach a pro, or a pro setting up your profile, we’ll help you get unstuck.
Get in touch
Email our team
Send us a note and we’ll get back to you, usually within one business day. The more detail — what you were doing, what you expected, a screenshot — the faster we can help.
Email support@swishwork.comCommon questions
What is SwishWork?
SwishWork is the simplest way for people and the professionals they hire to talk to each other. Start a project, message a pro, share photos and documents, and get a quote — all in one place, on the web or in the app.
How do I get help on a project?
Open your project from your inbox and message the pro directly — replies land right in the conversation. If something on the platform isn’t working, email us at the address above and we’ll sort it out.
I’m a professional — how do I get listed?
Head to swishwork.com/start/pro to set up your profile, or claim an existing listing from your profile page. Stuck partway through? Email us and we’ll finish it with you.
How do I manage or cancel a paid plan?
Paid features are billed through Stripe. You can update payment details or cancel anytime from your billing page in the app — your access continues until the end of the period you’ve paid for. Email us if you’d like a hand.
I can’t sign in or forgot my password.
Use “Forgot password” on the login screen to reset it, or sign in with Google, Facebook, or Apple. If you’re still locked out, email us from the address on your account and we’ll help you back in.
How do I delete my account or my data?
You can ask us to delete your account and personal data at any time. The steps — and exactly what gets removed — are on our data deletion page.
More
Read our Privacy Policy for how we handle your information, or our data deletion instructions to remove your account. Looking for a pro? Browse professionals.