Privacy Policy

SwishWork is operated by Trinidadian Mangos Inc. (operating as SwishWork), a company incorporated in Manitoba, Canada (“SwishWork,” “we,” “us”). Our registered office is 26 Dunbar Crescent, Winnipeg, Manitoba, Canada. We operate the website and mobile app at swishwork.com. For any privacy question, data request, or concern, email support@swishwork.com— we’re the point of contact for everything below.

This policy covers the personal information we collect through the SwishWork website, mobile app, and related services.

• Account details. When you create an account we collect your name, email address, and (optionally) phone number. Passwords are stored only as salted hashes by our authentication provider — we never see them.
• Sign-in with Google, Facebook, or Apple. If you choose a social sign-in, we receive your name, email address, and a profile identifier from that provider so we can create or match your account. We do not post anything to those accounts, and we request no more than your name and email.
• Project details. When you start a project we collect what you tell us — scope, timeline, budget range, photos, documents, and the messages you send.
• Professional profiles. If you list yourself as a pro, we collect your business name, services, service area, photos, and contact details so clients can find and reach you.
• Payment information. Paid features are billed through Stripe. Stripe handles your card details directly; we receive only your subscription status and a payment confirmation — never your full card number.
• Usage data. Standard technical data (device, browser, pages viewed) to keep the service working and secure.

• To create your account and sign you in.
• To connect you with the pros you select, and to deliver the messages, quotes, and files you exchange.
• To send transactional messages — confirmations, replies, and notifications about your projects — by email and, if you opt in, by SMS text message.
• To process payments for paid features.
• To provide customer support and respond to your requests.
• To keep the platform secure and to improve how it works.

By providing your mobile number and opting in, you consent to receive SMS text messages from SwishWork related to your projects and conversations on the platform. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.

We do not sell, rent, or share your personal information — including mobile phone numbers and SMS opt-in/consent data — with third parties for their own marketing or promotional purposes. SMS consent is not shared with any third parties.

The core of SwishWork is connecting you with professionals, so:

• With the pros you choose. When you submit a project to specific pros, we share the project details and your contact information with those pros so they can reach out. We only share with the pros you select.
• With service providers who run the platform for us. Supabase (authentication and database hosting), Stripe (payments), Resend (email delivery), Twilio (SMS text-message delivery), and Vercel (web hosting and analytics). Each processes data only to provide their service to us — strictly to deliver your messages and run the platform, never for their own marketing.
• When required by law, or to protect the rights and safety of our users and the public.

We do not sell, rent, or share your personal information — including mobile phone numbers and SMS opt-in/consent data — with third parties for their own marketing or promotional purposes. SMS consent is not shared with any third parties.

We keep your information for as long as your account is active or as needed to provide the service. When you ask us to delete your account, we remove your personal data as described on our data deletion page, except where we’re required to retain certain records (for example, payment records for tax and accounting).

You can access, correct, or delete your personal information at any time. To request deletion of your account and associated data, follow the steps on our data deletion page or email support@swishwork.com. We respond to verified requests within 30 days.

We protect your information with industry-standard safeguards — encryption in transit, access controls, and reputable hosting and infrastructure providers. No method of transmission or storage is perfectly secure, but we work to keep your data safe and to act quickly if something goes wrong.

SwishWork is intended for adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us information, email support@swishwork.com and we will delete it.

We may update this policy as the product evolves. When we do, we’ll revise the “last updated” date above. Material changes will be communicated through the service.

Questions, data requests, or concerns? Email support@swishwork.com. We’re a real team and we read every message.