It's Tuesday.

Your phone has buzzed three times since lunch.

A text from a customer. An email from a supplier. A message from someone who saw the kitchen reno you finished last month. You'll get to all of them tonight, or tomorrow, or Saturday. By the time you do, two have moved on. You don't know which two. You never find out. The leads you lose are silent — they don't write back to say you didn't reply fast enough.

You didn't get into this trade to become a sales rep or a marketing expert. You got in to do work that matters, with a craft you can be the best at.

  • The cabinets are the easy part. Returning calls is the part I lose sleep over.A cabinetmaker
  • I went to school to help kids. Nobody taught me how to triage a referral inbox at nine on a Sunday.An occupational therapist
  • My clients pay me to coach them. They don't pay me to chase intake forms.A personal trainer
The math, plainly
$4,800

What a full-time office assistant costs every month. Before sick days, vacation, and the training you do twice a year.

And she clocks out at five. Weekends are quiet. The phone keeps ringing anyway.

That's the argument. The rest of this page is the mechanism.

But isn't this just another CRM?

A CRM stores your work. It doesn't do your work.

Every CRM is the same shape underneath. A place to write things down. A place to update stages. A place to log conversations after the fact. The CRM records the work after you do it. It does not do the work. And the customer is on the other side of a wall the whole time.

SwishWork is built the other way around. The customer is in the room with you, watching the project move. The team does the work in plain view. The pro stops sending status updates because the customer is already there to see them. The relationship is not something you manage on the side — it is the thing that gets done.

So the question stopped being how do we manage the relationship and became — who would you hire if you could afford it? That answer became the product.

Meet your team

Three coworkers. Hire them as you need them.

Wren joins your team today. Sloane and Quinn join next — same trade pack, same voice, no second setup.

WHire now

Wren

Intake
What Wren does every day
  • Greets every customer who lands on your site
  • Asks the questions you would ask
  • Captures photos, scope, timing, and budget signals
  • Hands you a clean project brief in your inbox
  • Tags it by trade, urgency, and project size
Skills
  • Types 10× faster than the average person
  • Available 24 hours a day, 7 days a week
  • Speaks your trade — configured before you hire her
  • Sends a project brief in 60 seconds, every time
Salary$249 / mo · bundled with your office
Hire Wren →
SComing soon

Sloane

Front Desk
What Sloane does every day
  • Reads every incoming message and tags it
  • Drafts your reply — you approve, she sends
  • Follows up on quiet leads at the right time
  • Delivers a 7:55 AM brief on what needs you today
  • Files every conversation where you can find it
Skills
  • Reads every reply in under a second
  • Drafts responses in your voice
  • Remembers every conversation, forever
  • Available 24 hours a day, 7 days a week
Salary+ $249 / mo
QComing soon

Quinn

Quoter
What Quinn does every day
  • Reads every project brief Wren collects
  • Drafts a high-level quote — line items, ranges, prep notes
  • Flags the missing information you would ask for
  • Hands you a polished draft to refine and send
  • Files the quote alongside the project
Skills
  • Calculates in real time
  • Knows the going rates for materials and labor in your trade
  • Drafts a structured quote from a 60-second brief
  • Available 24 hours a day, 7 days a week
Salary+ $249 / mo
Meet Wren · Intake

She greets every customer, asks what you'd ask, and lands a project brief in your inbox.

Pick a trade. Watch her run the conversation below — same questions you'd ask your customer at midnight, captured cleanly and handed to you in 60 seconds.

Reads from the general contractor pack — plus your custom questions.

RB
Reilly Build Co.Whole-Home Renovations · Toronto
Live demo
M

Powered by SwishWork

Meet Sloane · Front Desk

She runs your front desk while you run the job.

Every message. Every drafted reply. Every quiet lead that needs a nudge. Sloane handles the inbound loop end-to-end — so your phone stops feeling like work.

Today Wren is collecting the briefs. When you hire Sloane, she takes it from there — triages every reply, drafts in your voice, and follows up on quiet leads while you sleep.

SloaneFront Desk · Mark Neufeld · Reilly Build Co.
Tues · 7:55 AM
SwishWork · Daily brief7:55 AM

Good morning, Mark.

Three leads need you today.

Two arrived through your site overnight. One came in by forwarded email.

  • Jamie L.Reply drafted
    Basement reno · 6–8 weeks · 4 photos attached
  • Priya N.Reply drafted
    Kitchen reno · walls staying · living in during the work
  • Devon M.Needs you now
    Roof leak · active · two rooms affected
Meet Quinn · Quoter

She drafts your quotes while you're still on the call.

Every project brief. Every line item. Every assumption you'd want to flag. Quinn drafts the quote — you sharpen and send.

When you hire Quinn, she reads every brief Wren collects and hands you a quote — line items, ranges, and the assumptions to verify — twelve minutes after the lead lands. You sharpen and send.

QuinnQuoter · Mark Neufeld · Reilly Build Co.
Tues · 11:47 AM
Estimate · Internal draftBasement reno · Jamie L. · 800 sqft
Drafted 11:47 AM
Draft estimate

$42,000 $58,000

Line itemLowHigh
Demolition & prepStrip to studs · haul-away included$2,800$3,600
Framing & structuralBathroom wet wall · soffit drop$5,400$7,200
Electrical (rough + finish)Panel sub-feed · 14 fixtures · 6 circuits$6,200$8,400
Plumbing (small bath)Toilet · vanity · shower stack$7,800$11,500
Drywall & paintLevel 4 finish · two-coat primer + paint$4,600$6,200
FlooringLVP · ~800 sqft · underlayment$5,800$7,800
Fixtures & finishesVanity · trim · doors · hardware$4,800$7,200
Permits & site managementPlumbing + electrical permits · weekly site days$4,600$6,100
Total estimate$24,360$33,640 materials · $17,640$24,360 labor$42,000$58,000
Your team · your pace

Hire one. Hire all three.

  1. 01W
    WrenIntake
    Starter bundle · $249 / mo
    Hire now
  2. 02S
    SloaneFront Desk
    Add the Front Desk · + $249 / mo
    Coming soon
  3. 03Q
    QuinnQuoter
    Add the Quoter · + $249 / mo
    Coming soon
Your crew
$249 / mo today· $749 / mo when you've hired all three

5-minute setup · cancel any hire anytime · founding 100 pricing locked in.

Hire Wren →

Five-minute setup. Cancel any hire anytime. Founding 100 pricing locked in. All prices in USD.